Our Student Welfare Team are the first point of contact for any student who has experienced any form of discrimination, hate incident or sexual violence. Find out more about our specialist advisors.
Meet Lyle
My name is Lyle and I’m Head of Student Welfare and Pastoral Support here at Manchester Met. I manage and support the Student Welfare Team who will respond to the reports you submit on the Report and Support platform. Like my colleagues, I’m dedicated to ensuring we provide the best care and support to students who reach out to us. We do this by really listening to your concerns and helping you find the specialist support you need.
I've spent the last 15 years working in universities, always in roles supporting students. Before that, I was a social worker for 20 years. My experience has taught me the importance of being there for students and making sure everyone feels heard and supported.
Meet Rachel
Rachel from our Student Welfare Team
I'm Rachel, one of the Student Welfare Team Managers, and I've been at the University since 2014. As a trained Sexual Violence Liaison Officer, my primary focus is on gender-based violence, but I also support students dealing with safeguarding, domestic abuse, stalking, and hate crime concerns.
Before joining the University, I worked for a national charity called Victim Support, providing support and information to victims of crime. I specifically assisted those who had experienced sexual violence, domestic violence, and anti-social behaviour, offering emotional support and guidance on their rights when dealing with the police and courts.
My goal is to create a safe, inclusive, and approachable space for everyone in our student community. I want students to feel empowered, not defined or isolated by their experiences, and to make their own decisions about what happens next.
Meet Chloe
Chloe from our Student Welfare Team
I'm Chloe, Senior Student Welfare & Gender Based Violence Advisor, and I've been part of the team since August 2023. Since joining the University, I've become a qualified Sexual Violence Liaison Officer with Lime Culture.
Prior to my role at Manchester Met, I worked as an Independent Domestic Violence Advisor, supporting victims of high-risk domestic abuse through the criminal justice process, with housing, and helping them create a safety plan. I've also worked with charitable organisations, including NSPCC and a local Rape and Sexual Assault Centre.
The most important part of my job is helping students understand all their options, so they feel empowered to make informed choices. I'm passionate about making our service inclusive for all students, including students who identify as trans/non-binary, those engaged in sex work, and those with disabilities. I always discuss specialist services that offer support relevant to your identity to help you feel as safe as possible discussing your situation.
Meet Freya
My name is Freya, I am a Senior Student Welfare Advisor and I joined the team in 2025. I’m a qualified Sexual Violence Liaison Officer with Lime Culture, and I have also completed training on delivering harassment and sexual misconduct education with Culture Shift.
Before joining Manchester Met, I worked at another higher education institution supporting student experience, inclusion and belonging. In this role, I managed a student training programme focused on race equality and consent, while also collaborating with students to design and deliver equality, diversity, and inclusion campaigns and events.
I am committed to ensuring that our service is inclusive and approachable, creating a safe environment where all students feel comfortable seeking the guidance and support they need. I strongly believe in empowering students with the knowledge and confidence they need to make informed choices on what happens next.